Innovateq is committed to delivering of all Services to its clients to the highest standard with the benefits of quality management, structure, installation services, flexibility, and a passionate team who are absolutely committed to provide 100% customer satisfaction.
Consultation
The deployment plans start with comprehensive consultation.
Innovateq begins any project with a consultation process to determine the scope and objective of works, forming a comprehensive project management plan. The consultation process enables Innovateq to advise on the best solutions for software and platforms, hardware configuration setup and components for media PCs, screens, networking devices, and deployment practices, while also considering ways to reduce overall costs.
Proof-of-concept Testing
Providing certainty that the solution will work.
Innovateq thoroughly tests any potential solutions before recommending they be implemented. Validation testing is carried out in labs that simulate variable environments. Proof-of-concept testing enables Innovateq to diagnose potential faults early on and identify viable equipment substitutions.
Project Management
Making your life as easy possible.
From proof-of-concept testing right through to project completion and monitoring, Innovateq’s approach to project management is designed to make life as easy as possible for its clients. While Innovateq is managing your project, you’ll enjoy:
– A single point of contact
– System Matter Expert (SME) trouble-shooting
– Extensive real time monitoring and reporting
Staging Centres
A full pre-deployment so there are no unwanted surprises.
Before installing an AV or IT solution, Innovateq completely configures it in either its Melbourne or Sydney staging centre. By completing a full pre-deployment that includes the upload of images and configurations, Innovateq is able to reduce installation times by trouble-shooting before it gets on site and reducing the incidence of DOA (dead on arrival) goods.
Warehouse Distribution Centres
One drop-off facility for multiple deliveries.
Innovateq has a local warehouse in every Australian capital city and in a number of locations across New Zealand. By having its own warehouse distribution centres, Innovateq provides a single drop-off facility from which goods can be deployed, and an integrated tracking system with fully insured storage and shipping.
Onsite Installation and Commissioning
A team of experts to get the job done.
Innovateq deploys a team of experts that are equipped with the skills, knowledge and relevant working permits and security passes to complete each installation on time and to the design. This team includes fully qualified IT, AV, data and electrical installers right across Australia and New Zealand.